Got Systems?
When small business owners really begin to grow, it has been my experience that systems have not been put in place to handle the overload. All this makes it harder to really understand what needs to be done and who should be doing it.
At Michael Gerber’s E Myth, they say: “Most small businesses are dependent on the expertise of whoever is on payroll at a given time. As a consequence, how tasks are performed changes as people come and go. The danger is that customers will have unpredictable experiences with your business, and might not come back.”
The franchise … Read More